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Frequently Asked Questions

  • Services
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  • Cancellation Policy

Swedish massage is a classic therapeutic technique designed to promote relaxation, improve circulation, and ease muscle tension. It typically involves long, flowing strokes, kneading, friction, tapping, and gentle joint movements. The pressure can range from light to firm depending on individual preference and needs. This massage works by increasing blood flow, releasing tight muscles, and stimulating the lymphatic system, which helps reduce stress and improve overall well-being. It’s often recommended for first-time massage clients because of its gentle yet effective approach. Beyond relaxation, Swedish massage can also support recovery from physical activity and encourage better sleep patterns.

Advanced therapeutic massage is a specialised form of massage therapy that goes beyond relaxation to address specific musculoskeletal issues, chronic pain, and movement restrictions. It combines a range of techniques, such as deep tissue work, trigger point therapy, myofascial release, and stretching—to target underlying muscle imbalances, adhesions, and tension patterns. Unlike general massage, which often focuses on overall relaxation, advanced therapeutic massage is tailored to the individual’s needs, whether that means improving posture, aiding injury recovery, or enhancing athletic performance. It requires a deeper understanding of anatomy and physiology, enabling therapists to work safely and effectively on more complex conditions.

Deep tissue massage is a therapeutic technique that targets the deeper layers of muscles, tendons, and connective tissue. It uses slow, firm pressure and focused strokes to release chronic tension, break up scar tissue, and improve mobility. Unlike relaxation-focused massage, deep tissue work often addresses specific problem areas caused by injury, overuse, or poor posture. It can help reduce pain, increase circulation, and support healing by loosening tight knots and realigning muscle fibers. While it may feel intense at times, many people find it effective for long-term relief and restoring balance in the body.

Reiki is a Japanese healing practice that promotes balance and well-being through gentle, non-invasive energy work. The word “Reiki” combines rei (universal) and ki (life force energy). Practitioners use light touch or place their hands just above the body to channel energy, supporting the body’s natural ability to heal itself on physical, emotional, and spiritual levels. Reiki is often experienced as calming and deeply relaxing, reducing stress and encouraging a sense of harmony. While it does not replace medical treatment, many people use it alongside conventional care to improve overall wellness and enhance their mind-body connection.

Before a massage, it’s important to prepare both your body and mind so you can fully enjoy the experience. Staying well-hydrated helps your muscles respond more effectively, while avoiding heavy meals ensures you’ll be comfortable throughout the session. Taking a quick shower beforehand can leave you feeling refreshed and more at ease. Arriving a little early gives you time to relax, complete any forms, and shift into a calm state of mind. Be sure to communicate with your therapist about areas of concern, pressure preferences, or past injuries. Finally, remove jewellery and wear loose clothing for a smooth, stress-free start.

After a massage, proper aftercare helps you maximize its benefits and maintain relaxation. Start by drinking plenty of water to help flush out toxins released from your muscles. Avoid heavy meals immediately afterward, and give your body time to rest if possible. Gentle stretching can help maintain the increased flexibility and reduce stiffness. Pay attention to your body—some soreness or mild fatigue is normal, especially after deep tissue or therapeutic massage. Take a warm shower to soothe muscles and prolong the sense of relaxation. Finally, try to maintain a calm environment and avoid strenuous activity for a few hours to preserve the massage’s effects.

Our gift cards are designed to be enjoyed as a wellness experience and cannot be exchanged or redeemed for cash. They may only be used toward massage therapy services or products at our studio.

Our gift cards are valid for 365 days from the date of purchase and must be used within this time. They are non-refundable and cannot be exchanged for cash. Gift cards may be redeemed for massage therapy services or products only. HydraFacials are a miracle treatment for common skin concerns such as: acne, hyperpigmentation, fine lines, wrinkles dryness, redness, inflammation, age spots and can even general dullness. If you are looking to replenish the building blocks which lead to long-lasting, healthy-looking skin then a Hydrafacial could be exactly the ticket.

If a client arrives more than 10min late for their appointment, we may not be able to accommodate  the full service. In such cases, the client will be responsible for the full cost of the service.

Clients are required to provide a minimum of 24 hours’ notice for appointment cancellations or rescheduling. Changes made with less than 24 hours’ notice may result in a fee equal to 15% of the service cost.

If a client fails to show for their scheduled appointment without prior notice, a fee of 15% of the service will be charged.

Clients with more than 2 of late cancellations or no-shows within 6 months period may be required to prepay in full for future services or may be refused future bookings.